For questions about making changes to submitted applications, please contact:
If the medicine has already been redeemed, then it cannot be returned.
The order can only be canceled within 24 hours after purchase confirmation and in case that the medicine has arrived at the pharmacy and the manufacturer is ready to take it back. The time and date from which the countdown of 24 hours begins is determined in accordance with the time and date specified in the notification email.
To cancel the delivery, you need to send us a written refusal by e-mail [email protected]
If you refuse the drug, the seller will pay you back all payments received from you no later than 30 days from the date of the notice of order cancellation. The same payment method used by you is used to pay off payments. All return costs are paid by the buyers (commission, etc.)