First of all, you need to select a product on the site in the “Category” section, make sure that the dosage corresponds to your requirement and add it to the “Shopping Cart”. If you do not find necessary medicine, write to us in the “Contact” section and we will try to resolve this issue.
Required documents: sending an e-mail, you have to attach a copy of the first page of your passport (preferably a foreign passport, but if not, you can use an internal passport), as well as a prescription for medicine.
To get information on how to order a medicine from Israel, you need to select the medicines you need and add them to the “Shopping Cart”. The system will automatically calculate the cost of the set for you in any currency convenient for you (rubles / shekels / dollars / euros). You can select a currency by clicking on the corresponding icon in the upper right corner. After that, you can submit a request.
If you want to receive information about ordering a prescription drug, you have to send scans of prescriptions and a scan of the first page of your passport by e-mail to [email protected].
If you need a medicine that is dispensed under the special permission of the Israeli Ministry of Health by filling out form 29 gimel, then in addition to the prescription and a scan of the first page of the passport, you need to send examination results. If this examination result is enough to obtain the medicine, then the application will be processed. If there is a necessity for additional checks, the patient will have to come to Israel. In this case, we will help you to solve all problems associated with the flight and stay in Israel.
If you are interested in drugs for chemotherapy, in addition to the above documents, you have to send a treatment protocol from an oncologist.
PLEASE NOTE: if you make an order in an Israeli pharmacy for more than $100 and come to pick it up by yourself, you are entitled to a VAT refund at the airport in the amount of up to 17%. In this case medicines purchase is issued with the issuance of a permit from the Israel Pharmacy Authority.
VAT is refunded only to the person in whose name the purchase was made.
In case of a prescription drug purchase, a VAT refund is only provided if the patient, in whose name the prescription for the drug is issued and the authorization issued, personally purchased it in Israel.
Receipt and movement of applications is confirmed by e-mail.
Terms of payment
All drug prices are final prices. The cost of medicines is valid at the time of order.
After making an order in “Shopping Cart”, you will have payment options. If you choose to pay by “Bank transfer”, within a few hours we will process your order, check the availability of medicine and send you an order confirmation. Also we clarify delivery methods with you and send you to e-mail Invoice for payment with all details including SWIFT data for transfer from abroad.
After making an order in “Shopping Cart”, you will have payment options. If you choose to pay by “Credit Card”, within a few hours we will process your order, check the availability of the medicine and send you an order confirmation. Also clarify about the delivery methods with you and arrange you pay by credit card. What payment options are there:
Since August 2022, there has been a restriction on the use of cash in Israel, so each application will be considered in accordance with the law.
* Before calling, you need to send by e-mail a scan of the passport first page of the person in whose name the credit card was issued.