First of all, you need to select a product on the site in the “Category” section, make sure that the dosage corresponds to your requirement and add it to the “My Cart”. If you do not find necessary medicine, write to us in the “Contact” section and we will try to resolve this issue.
Sending an e-mail, you have to attach a copy of the first page of your passport (preferably a foreign passport, but if not, you can use an internal passport), as well as a prescription for medicine. It is advisable to have a foreign passport, but if you don’t have one, an internal passport will do. If you want to receive information about ordering a prescription drug, you have to send scans of prescriptions and a scan of the first page of your passport by e-mail to [email protected].
In order to receive detailed information on how to order medications from Israel, select all the necessary medications from “Category” section and add them to the “My Cart” section. The built-in tool will automatically calculate the cost of your purchase in any currency convenient for you (dollars, shekels, rubles, euros). You can select the required monetary unit yourself by clicking on appropriate button in upper right corner of the page. After these steps, you will be able to submit your request for consideration to site operator.
If you are interested in ordering a prescription drug, you must send the following documents to the email address [email protected] – a copy of the first page of your foreign or internal passport, a doctor’s prescription for required drug (scanned copies).
If buyer is receiving a medicinal product that is dispensed under a special permit from Ministry of Health of State of Israel with the completion of Form 29 Gimel, then, in addition to above documents, you need to send test results. If the checks carried out are sufficient to purchase medicine, the redquest will be approved. In case there is a need for additional checks, patient have to come to Israel. In such cases, we help resolve all issues related to flights and accommodation in Israel.
If the purpose of your purchase is chemotherapy drugs, you will additionally need to send a treatment protocol from from your oncologist.
Important! If you buy medicines in Israeli pharmacies for a total amount of more than 100 US dollars and pick up medicines by yourself, you are entitled to a VAT refund in the amount of up to 17% of goods cost. In this case, transaction is formalized with the issuance of permission from Pharmacy Authority of State of Israel.
VAT refunds are made only to persons in whose name the transaction was made.
If you buy a medicine with a prescription, a VAT refund is made only when the patient, in whose name the prescription and other documents were written, carries out the removal of purchased drugs from an Israeli pharmacy independently. If the purchase is made by an authorized person, VAT is not refunded.
Receipt and further status of each application is confirmed by email.
All prices indicated in Medicine Catalog are final, there are no additional hidden fees. The cost of medications is valid at the time of request.
Our service allows the buyer to pay for his order in 3 ways.
After placing your order, you will have payment functions in your shopping “Cart”, where you select the required payment method. Paying by bank transfer, your request is processed within several hours. Our managers check whether the necessary drugs are in stock, then send you an order confirmation email and specify which delivery method you have chosen. Only after this, managers create an invoice for payment and send you by email all the necessary details for making a payment by bank transfer, including SWIFT data for transfers from abroad.
After placing your order, you will have payment functions in your shopping “Cart”, where you select the required payment method. Paying by credit card, your request is processed within several hours. Our managers check whether the necessary drugs are in stock, then send you an order confirmation email and specify which delivery method you have chosen. After this, you can pay for your order by credit card in 2 ways:
Before calling, you need to send to us an email a scanned copy of the first page of foreign or internal passport of the person in whose name the bank card is issued.
Since August 2022, in State of Israel a restriction on cash using has come into force, therefore each such application is considered individually in accordance with current legislation.